Merseytravel has closed the ticket unit at its head office in Hatton Garden from Monday 20 December, and transferred its services to travel centres across Merseyside.
Travel passes for older people and people who have certain disabilities are now available from all seven Merseytravel centres across Merseyside at Liverpool ONE, Birkenhead, Southport, Bootle, St Helens, Huyton and Liverpool Queen Square. You can also apply at any post office in Merseyside.
Merseytravel offers free travel on buses, trains and Mersey Ferries if you live in Merseyside and you are aged 60 or over, or if you have certain disabilities.
You may qualify for a Disabled Persons Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000. Further details are available from any Merseytravel Centre, by phoning 0151 236 6056 minicom: 0151 330 1270 or www.merseytravel.gov.uk.
You can also write to Hub Support, Merseytravel, 24 Hatton Garden, Liverpool L3 2AN. To apply for your first Merseytravel Local Travel Pass you will need to supply proof of your age and proof that your address is in Merseyside. If applying at a post office, you will need a recent passport-sized photograph of yourself, if you are applying at a Merseytravel Centre a photograph will be taken at the counter.