20

Aug
2025

Help shape the future of victim support: PCC calls for victims of crime to share their views

Deadline: Monday 1 December 2025.

Victims of crime in Merseyside are being urged to share their experience of the support they received to help others.

Merseyside’s Police and Crime Commissioner (PCC), Emily Spurrell, is asking anyone who has been affected by crime in the last three years to share their views in order to help shape and improve the support services that are provided in the future.

Emily runs Victim Care Merseyside – a specialist package of support designed to give all victims and survivors of crime the best possible help and care to cope and recover in the aftermath of a crime.

The Victim Care Merseyside service consists of a hub of trained staff acting as a single point of contact for all victims and survivors, offering access to free, confidential advice and support. It also includes a range of specialist support services delivered by 10 independent local organisations providing bespoke, dedicated care to the most vulnerable victims of crime.

The service is designed to prevent people becoming repeat victims, protect victims from further harm and help them to better cope and recover following the crime. It also ensures services are joined-up and consistent around the region, preventing anyone from being subjected to a postcode lottery of care.

Over the last year, almost 60,000 victims have been supported by these services.

The Commissioner is now reviewing this provision to ensure it still meets the evolving needs of victims in Merseyside. She is carrying out a consultation to consider how care and support should be delivered from 2027-2032.

As part of a six-month Merseyside-wide consultation, the Commissioner is asking people to take part in a short online survey (the Merseyside Victim Experience Survey 2025) which aims to test how well existing referral processes and support services are working, and where improvements might be made in the future.

To complete the survey, please click here.

To read the full press release, please click here.

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