LAST UPDATED: 29 April 2024.

LCVS has compiled a list of useful services and resources for individuals regarding the ongoing Cost of Living Crisis. Please note, this page is only intended for those in Liverpool, England. This will be updated with further information across the year. This page includes:

Warm Hubs
Food-related Resources & Services
Finance-related Resources & Services
Housing-related Resources & Services
General Information.

If you would like us to add a useful service/resource, please check our submission guidelines by clicking here before emailing us.

Newest Updates

Food-related Resources & Services: Feeding Liverpool App | Discover Liverpool’s Community Food Spaces & the Queen of Greens mobile greengrocer

Please scroll down to access the relevant links and more information.

Warm Hubs

Warm Hubs in Merseyside

Warm Welcome | Find OR Register a Warm Welcome Space Today

Warm Welcome Spaces come in all different shapes and sizes. Just enter your postcode and requirements to find the right Space for you! You can also register your own space.

This includes multiple venues from The Life Rooms (incl. Walton, Bootle).

Warm and Cosy with the Archdiocese of Liverpool

The Archdiocese of Liverpool’s ‘warm and cosy’ parish centres are open to all, all year round. There will be free tea, coffee and biscuits with access to TV and Wi-Fi and friendly company. Click on the link to see the full list of locations and dates/times.

Liverpool Carers Centre Warm Bank Community Living Room

Every Monday from 12:30 – 2 PM / No Booking Needed!

Location: 99 Edge Lane, Liverpool, L7 2PE.

Enjoy a warm welcome from the Carers Centre Team and watch a film, read a book or bring a newspaper. Refreshments are available.

Contact Details: For more info – 0151 705 2308 / To register – 0151 705 2307 / healthandwellbeing@localsolutions.org.uk.

Twitter / Instagram

APLACE2B – A Place of Welcome | Croxteth Warm Hub

Every Thursday at 11:30 AM – 2:30 PM with a FREE LUNCH

Location: St Cuthbert’s Croxteth Park, Langley Close, Croxteth Park, Liverpool, L12 0NB

APLACE2B is a wellbeing café and warm hub that serves the local community. 1-1 Mental health advice can be given if needed. Or just go along and enjoy the space, the conversations, and the activities on offer. They have a mix of different attendees from mothers with young children to their oldest attendee being 88 years old, so everyone is welcome.

They are also running a Christmas meal for people but booking is essential for attendees (see contact details below).

Contact Details: 07780449274 (Laura).

Winter Warm Welcome Days | Warm Hub

Drop in every Thursday from 10 AM to 4 PM | The sessions take place from 4 January 2024.

Location: Kensington Fields Community Centre (KFCA), 24 Hall Lane, Liverpool L7 8TQ

There are different activities each week, they include:

Board & card games
Film afternoons
Quiz time
Various healthy cooking workshops
Help to get online
Local history talks
Shared reading group / book club
Boules in the back garden (weather permitting)
Free tea & coffee, and homemade soup & bread.

Or just pop in for a friendly chat!

Contact Info: hello@kfca.co.uk / 0151 708 9107.

X (Twitter) / Instagram / Facebook

NBIL (New Beginnings Improving Lives CIC) | Warm Hub

Every Friday from 1 – 3 PM. | This service is ongoing throughout the year

Location: NBIL Hub, 63a Rocky Lane, Anfield, L6 4BB (Side entrance)

This service is open to anyone who needs/wants to attend. You can get a free warm meal, tea/coffee and a selection of biscuits/dessert.

Their staff/volunteers are trained to support you to access relevant services in the community, so they’re are on hand to help with any support needs you have by making external referrals to the necessary services. They also run their own services, however, if they are not fitting to your immediate needs they will signpost you accordingly.

Please note this service is up 1 flight of stairs with no lift access.

Contact Details: info@nbil-community.org / 0151 271 3066.

X (Twitter) / Facebook

Kitty’s Launderette | Warm Hub

Usual Opening Hours: 9 AM – 8 PM on Monday, Tuesday, and Thursday. Fridays from 9 AM – 6 PM. Saturday and Sunday from 10 AM – 6 PM. Closed on Wednesdays.

Location: 77 Grasmere Street, Everton, L5 6RH.

They are a warm hub and have free hot drinks, Wi-Fi and a community bookshelf, so pop in anytime! They also host scheduled free events and activities such as knitting club, film nights, craft workshops etc which are listed on their social media.

Kitty’s is a community launderette and they offer affordable, quality DIY laundry services at below cost price, as well as free DIY washing and drying vouchers for people in struggling with the cost of living. Please enquire with their friendly team in the launderette or contact us via the details below.

Find updates on their Facebook, Instagram and Twitter.

0151 260 8951 / Website

Food-related Resources & Services

Essential support and foodbanks/pantries in Liverpool | The Live Well Directory

A list of practical support services in Liverpool compiled by The Live Well Directory. Please scroll down to the Foodbanks section on the link above for information on local foodbanks, surplus food distribution, local groups and organisations who provide cooked meals/hot drinks and food pantry schemes/affordable food services.

NEW: Feeding Liverpool App | Discover Liverpool’s Community Food Spaces & the Queen of Greens mobile greengrocer

The Feeding Liverpool app enables people to find their closest Community Food Space in Liverpool and Queen of Greens bus stop. It also gives information about crisis food support in the city, the NHS Healthy Start Scheme, news from across the sector and upcoming Feeding Liverpool events.

Feeding Liverpool | Crisis Food Support for yourself and others

In Liverpool, there are over 70 Emergency Food Providers, supplying over 2,100 food parcels each week to those who are in a crisis. Below are links to get food support for yourself as well as helping others with food support.

Get Food Support.

Supporting Others.

Which? What supermarkets and shops are doing to help with the Cost of Living

From price cuts to free café meals, find out what help supermarkets and other retailers are offering.

Finance-related Resources & Services

GOV.UK Cost of Living Support:

Support with Income
Support with Bills and Costs
If you’re 60 or Over
If you’re disabled or have a health condition
Childcare and Maternity Costs
Managing Money
If you’re finding things difficult
Check benefits and financial support you can get

Find out what support is available to help with the cost of living.

Help for Households – Get government cost of living support

The government is offering help for households. See what cost of living support you could be eligible for.

Liverpool City Council – Cost of Living Crisis Resources

List of useful cost-of-living-crisis-centred resources from Liverpool City Council. This includes food support (e.g. Free School Meals, energy bills support and financial support.

Liverpool City Council – Benefits & Support

Advice and support on benefits managed by the council and its partners.

StepChange

This can give free debt advice and help with budgeting.

Lightning Application Portal

If you’re struggling financially and need help with money, you may be eligible to apply for support such as grants, benefits, help with bills and local schemes. The secure Lightning Reach portal allows you to find and apply for support from multiple providers, quickly and easily.

Tackling Financial Insecurity Together | Turn2Us

For general information about sources of support for individuals in need.

This also includes:

Turn2Us Grant Search: This can help you to find funds based on your circumstances or experience.
Turn2Us Benefits Calculator: This is a free and confidential tool that will help you to find out what benefits a person can claim.

Get FREE MOBILE DATA from the National Databank

The National Databank is giving free mobile data to people who can’t afford their internet connection. This is particularly important as more people fall into data poverty and need to stay connected.

Tips for Pensioners for Surviving the Cost of Living Crisis

Tom from Equity Release Warehouse has compiled a list of useful Cost of Living Crisis tips for pensioners. It includes information around things such as if you qualify for a state pension top-up, how to claim a rebate on your council tax, how to apply for a water metre to save money and more.

Mind & Money Programme

This is a project which supports those in the Liverpool City Region with the Cost of Living Crisis.

Mind & Money is delivered through a partnership approach, led by The Women’s Organisation alongside, Citizens Advice (Halton, Knowsley, Liverpool, Sefton, St Helens, Wirral), Pennysmart and the Vauxhall Law Centre.

The partnership has been carefully selected to ensure a high quality of service is delivered across diverse communities.

With it being winter, they are seeing more referrals for support with money management, bill reduction, and more. Other services include but not limited to;

Energy saving tips
Debt advice
Benefit applications and support
Specialist 1-2-1 support
Wellbeing support
Budgeting.

Priority Services Register for Household Utilities | Get help from your supplier

Over winter, families will be feeling the impact of the rising cost of living. Utility companies keep a list of vulnerable people who they can target in emergencies such as disruption to water supplies and power outages.

Examples of criteria to be on the Priority Services Register include: being of pensionable age, disabled or having a long term condition etc. The criteria will depend on the supplier and this can be seen below.

The links to Ofgem and United Utilities – the North West water supplier, are given below:

Ofgem
United Utilities

GoCompare – Energy Cost Calculator

Ever wondered whether it’s cheaper to run a gas or electric oven? Or how about an electric blanket for 3 hours versus turning the heating on for 30 minutes? Well now you can find out.

At GoCompare, they have developed an interactive energy cost calculator tool to find out how much something costs to run. Use the calculator via the link below to pick the appliances you want to compare and select how long they’ll be in use for.

This tool could come in handy as it’s gotten more expensive for providers to buy energy, which has led to it costing more for us to power our homes and businesses.

Confused.com | Find Petrol & Diesel Prices Near You

Pop in your postcode and find cheap petrol, diesel and LPG prices near you.

Household Support Fund – Extended for a further six months

This fund was set up for local authorities to help support some groups with essential living costs – it has now been extended for a further 6 months ending on 30 September 2024.

Housing-related Resources & Services

Liverpool City Region Housing Associations (LCRHA) – Liverpool Housing Cost of Living Support

The Liverpool City Region Housing Associations (LCRHA) is an alliance of sixteen housing associations working across the Liverpool City Region. Their members (housing associations) have a range of dedicated teams ready to help residents who may need a little extra support. Residents can access free advice and support to help them make the most of their money. Each member provides tailored wrap around services for their residents.

The Whitechapel Centre – Help for the Homeless

The Whitechapel Centre provide a range of support for anyone facing homelessness.

Liverpool In Arms – Homeless Support Charity

Liverpool In Arms takes to the streets of Liverpool as many days/nights as they can to give out warm food, snacks, drinks, warm clothing, footwear, sleeping bags, tents and a listening ear. They try and make life that little bit easier for those on the streets/or in need. Their organisation is run solely by unpaid volunteers and the kind donations of their supporters.

The volunteers meet at Primark every Monday & Wednesday from 7:30 PM to give out resources.

If you are homeless and want to access help from this charity, or if you would like to donate to this charity or volunteer, you can contact Liverpool In Arms by messaging them on their Facebook page (linked above).

United Utilities | Protect your home this Winter

View United Utilities’ guides on insulating your pipes ready for the cold and advice on what to do in the case of a frozen or burst pipe.

General Information

The Live Well Directory for Liverpool City Region

This contains a database of providers across a range of areas, including health, housing, financial, and welfare support.

New map of the places people can go to ‘get online’ in the Liverpool City Region

For the first time, a comprehensive map of the places people can go to ‘get online’, or access digital skills training has been published by the Liverpool City Region Combined Authority.

Charity Excellence | Cost Of Living Crisis Help – Find A Food Bank, Help With Debt & Financial Support

Find cost of living crisis help on almost any issue, including finding a local food bank, help with debt and financial support.

PLEASE READ: Once you have clicked on the link above, please accept the website cookies at the bottom right of the page. Then you will be able to see a bunny image with a speech bubble saying “Ask me for help”, please click on that and a chat box will appear. You can then tell it what you need. It’s best to ask short questions and keywords. You can ask as many questions as you wish to, it’s free and completely anonymous.

Get help with the Cost of Living – Citizens Advice

If you don’t have enough money to live on, you might be able to get help to afford essentials like bills and food. This includes the Household Support Fund and cost of living payments. Citizens Advice also offers free advice and support on a range of financial, housing and welfare issues.

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