Citizens Advice Liverpool – Administrator

Posts available: 1.
Contract: Permanent.
Term: Ongoing.
Salary: £21,200 per annum.
Hours per week: 35 hours pw.
Location: Various locations around Liverpool and from home.

Employer Bio

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. They depend on a workforce of paid staff and over 70 trained volunteers. They give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. They are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

Job Details

The applicant should have:

  • A sound working knowledge of third sector organisations in Liverpool
  • Numerate and literate with at least three GCSE passes, including Maths and English Language. (Grades 9-4, A*-C) or equivalent qualifications/ experience
  • At least 1 years’ experience of working in a busy office environment
  • Good experience of using I.T office systems and resources
  • Ability to assimilate and present data with accuracy and attention to detail
  • Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies
  • Excellent interpersonal skills, including the ability to relate and work with a large variety of different people from different backgrounds
  • Effective written and oral communication skills utilising IT systems, telephone and face to face
  • Ability and willingness to work both on own initiative and as part of a team
  • Willingness to learn and develop skills and be flexible with service delivery.

Additional Information:

As well as a competitive salary CAL also provides access to:

  • Generous annual leave of 27 days plus bank holidays (with an additional day per year after 4 years’ service up to a maximum of 32 days plus bank holidays)
  • Hybrid Working Scheme
  • Interest-free travel loans
  • Employee Assistance Programme
  • Pension Scheme
  • Cycle to Work Scheme
  • Lifestyles Gym Membership (20% corporate discount)
  • Enhanced maternity, paternity, and adoption leave pay
  • Free VDU eye care test
  • Professional and advice sector recognised training.

To read the full job description and to apply, please click here.

Deadline: 24 July 2023 at 9 AM.

Interviews: 1 August 2023.

Contact Details: recruitment@caliverpool.org.uk.

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