Citizens Advice Liverpool – Court Specialist (Housing) Debt Adviser

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Contract: Permanent.
Term: Full time.
Salary: £27,500.
Hours per week: 35 hours.
Location: Primarily Liverpool Civil and Family Court with some working across other Liverpool locations and from home.

Employer Bio

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. They depend on a workforce of paid staff and over 70 trained volunteers. They give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. They are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

Job Details

Citizens Advice Liverpool is delivering a new Housing Debt Advice Project. The project joins a programme funded by the Access to Justice Foundation that aims to sustain and improve access to early social welfare and family legal support and advice, to enable people to resolve these problems as early as possible and avoid the need for court or tribunal proceedings where possible. Where court or tribunal proceedings are needed, the project will provide the support needed to help people navigate the process effectively, including where support to prepare for court and at court is required.

The focus of this project will be to provide housing debt court/tribunal support and representation to increase homelessness prevention. The Court Specialist (Housing) Debt Adviser is responsible for providing a quality legal representation service for clients facing court proceedings for housing and personal debt, including mortgages, secured and unsecured loans, who are not eligible for housing legal aid.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision. You will need to have knowledge and experience of complex debt casework, and (county) court money claim, and possession proceedings as well as priority and nonpriority debt advice, options and insolvency solutions.

Additional Information:

As well as a competitive salary CAL also provides access to:

• Generous annual leave of 27 days plus bank holidays (with an additional day per year after 4 years’ service up to a maximum of 32 days plus bank holidays)
• Hybrid Working Scheme
• Interest-free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity, and adoption leave pay
• Free VDU eye care test
• Professional and advice sector recognised training.

To read the full job description and to apply, please click here.

Deadline: 31 July 2023 at 9 AM.

Interviews: 9 & 10 August 2023 on Teams.

Contact Details: recruitment@caliverpool.org.uk.