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Contract: Temporary – 6 months.
Term: Full-Time.
Salary: £25,300 trainee.
Hours per week: 35 hours.
Reporting to: Project Lead.
Location: Various locations around Liverpool and from home.
Employer Bio
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. They depend on a workforce of paid staff and over 70 trained volunteers. They give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. They are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
Job Details
The Energy Advice Programme provides:
- advice appointments to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy
- those who need guidance on the most appropriate payment methods or information on how to access help from energy suppliers and the Government
- information about Smart Meters
- information about protecting yourself from Carbon Monoxide.
The successful candidate will provide a generalist and energy casework service in a wide range of enquiry areas such as benefits, housing and employment. NVQ level 3 training will be provided and costs covered by CAL.
You will have excellent communication skills, be confident, motivated and willing to try new things. They’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
As well as a competitive salary CAL also provides access to
- Generous annual leave of 27 days plus bank holidays (with an additional day per year after 4 years’ service up to a maximum of 32 days plus bank holidays)
- Hybrid Working Scheme
- Interest-free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity, and adoption leave pay
- Free VDU eye care test
- Professional and advice sector recognised training.
To read the full job description and to apply, please click here.
Deadline: 25 July 2024.
Interviews: 2 August 2024.
Contact Details: recruitment@caliverpool.org.uk.
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