26

Sep
2022

Citizens Advice Liverpool – Financial Wellbeing Advice Keyworker

Posts available: 1.
Contract: Permanent.
Term: Full-Time.
Salary: £25,408.
Hours per week: 35 hours.
Reporting to: APP Supervisor.
Location: Various locations around Liverpool and from home.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Citizens Advice Liverpool is the leading provider of advice and advocacy services in Liverpool.

The service aims:

  • To provide the advice that people need for the problems they face,
  • To improve the policies and practices that affect people’s lives.

Job Description

Citizens Advice Liverpool’s Health Programme is looking for an experienced, well-organised Adviser to co-ordinate access to advice for allocated clients who are at higher risk of disengaging from advice services. Remaining in contact with them throughout their advice journey to remove barriers and support them achieve better outcomes. You will work closely with Health Programme colleagues and other Citizens Advice Liverpool teams to support ongoing client engagement.

You will improve the financial well-being of the client through checking clients are in receipt of the correct welfare benefits, identifying and making grant & trust fund applications, and advising on other income maximisation options.  You will help clients prepare a basic household budget and support them in gathering up-to-date financial information in preparation for debt appointments.

To read the full job description and to apply, please click here.

Deadline: 12 October 2022.

Interviews: 17 October 2022.

Contact Details: recruitment@caliverpool.org.uk.

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