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Posts available: 1.
Contract: Permanent.
Term: Full-Time.
Salary: £24,327.
Hours per week: 35 hours.
Reporting to: Advice Service Supervisor.
Location: Various locations around Liverpool and from home.
Employer Bio
The Citizens Advice service provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality, and challenges discrimination. Citizens Advice Liverpool is the leading provider of advice and advocacy services in Liverpool.
The service aims to:
- Provide the advice people need for the problems they face
- Improve the policies and practices that affect people’s lives.
Job Description
Citizens Advice Liverpool’s General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face, or in outreach locations. The post holder will need to be self-motivated, organised, and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms, and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
For the full job description, please click here.
Deadline: 30 November 2022 at 5 pm.
Contact Details: recruitment@caliverpool.org.uk.
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