Citizens Advice Liverpool – Money Advice Caseworker / Trainee Money Advice Caseworker

Posts available: 2.
Contract: Permanent.
Term: Full-Time.
Salary: Fully Trained: £27,030 / Trainee: £24,327.
Hours per week: 35 hours.
Reporting to: Money Advice Supervisor.
Location: Various locations around Liverpool and from home.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Citizens Advice Liverpool is the leading provider of advice and advocacy services in Liverpool.

The service aims:

  • To provide the advice people need for the problems they face,
  • To improve the policies and practices that affect people’s lives.

Job Description

You will advise clients struggling with debt, ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool. To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

Your work will make a difference in people’s lives empowering people in Liverpool to find a way forward.

For more information and to apply, please visit the Citizens Advice Liverpool website.

Deadline: 9 am on 16 September 2022.

Interviews: 22 September 2022.

Contact Details: recruitment@caliverpool.org.uk.

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