Citizens Advice Liverpool – Specialist Energy Adviser

Posts available: 1.
Contract: Temporary 12 months (potential extension subject to continued funding).
Term: Full-time.
Salary: £27,030.
Hours per week: 35 hours.
Reporting to: Project Manager.
Location: Various locations around Liverpool and from home.

Employer Bio

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Citizens Advice Liverpool is the leading provider of advice and advocacy services in Liverpool.

The service aims:

  • To provide the advice that people need for the problems they face,
  • To improve the policies and practices that affect people’s lives.

Job Description

This role is part of a brand-new service which is being delivered across the North West of England and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.

The service will deliver a range of services offering energy advice to people in and at risk of fuel poverty. This includes:

  • Telephone and Digital Energy Contact Centre
  • Energy Advice Casework Service
  • Energy Champions Community Engagement Programme.

As Specialist Energy Adviser, you will have responsibility for developing and maintaining relationships with other organisations and agencies and developing referral pathways into the energy team.

To read the full job description, please click here.

Deadline: 15 December 2022.

Contact Details: recruitment@caliverpool.org.uk.

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