Citizens Advice Liverpool Vacancy – Money Advice Caseworkers

Money Advice Caseworkers 2 x Posts

1 x Full Time (35 hours) &
1 x Part Time (17.5 hours)

Salary £ 23,166 Full Time & £ 11,583 Part Time

Citizens Advice Liverpool is looking to appoint two Money Advice Caseworkers to join our existing team.

The successful candidates will be able to excel against targets in the direct provision of an effective supported Money Advice casework service that is compliant against quality standards including the MAS (SFGB) quality of advice framework. They will also need to ensure that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

If you are not the finished article, but you are motivated, have a willingness to learn and an interest in multi-channel advice delivery then we may consider a trainee position to develop your skills.

For an Application pack please e-mail recruitment@caliverpool.org.uk.

Closing Date: Friday 22 March 2019

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