Using a Relational Approach to Preventing Conflict training

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Using a Relational Approach to Preventing Conflict training

Upcoming course dates:

Thursday 14^th February 2019

Tuesday 12^th March 2019

 (all 9.30am-4.30pm)

 Venue: YMCA Liverpool, 15 Leeds Street, Liverpool, L3 6HU

Based on their time working with people with multiple complex needs in particular, YMCA use a psychologically informed and relational approach to preventing and avoiding conflict; focusing proactively upon behaviours in a CAT* informed way – both on service users’** behaviours and their own as professionals, improving continuous self awareness; identifying and responding to relational patterns in a non-punitive and safe way.

The session is interactive (including activities based on a dialogical approach to preventing conflict) and will measure delegates’ confidence in terms of preventing conflict at the start and end of the session. They don’t focus on responding to physical aggression (i.e. self defence/restraint,) as their approach is much more preventative.

If your organisation would prefer a closed session they can offer you a session at YMCA or can come to you, and they can also bespoke the session slightly to your needs in terms of content.

Delegates will receive a resource pack to apply learning in the workplace using practical tools, along with a certificate.

Cost: £59.99 per person plus VAT

Lunch and refreshments included

(*Cognitive Analytical Therapy)

(**service users, customers, clients)

For more information and to book your place, contact Learning & Development Officer Emma Carruthers on 0151 600 3530 or email Emma.Carruthers@liverpoolymca.org.uk.