Free IT support available by telephone

If you or someone you know is struggling with the online skills required to stay well-connected during lockdown, Include IT can help.

The Include IT Digital Champion volunteers are now available at the end of the phone to help beginners from right across Liverpool City Region learn how to use digital technology.

They can help with WiFi  connection problems, as well as advising people on how to use smartphones, tablets, laptops and PC’s to access things like:

  • Email
  • Online shopping for food/ gifts/ clothes etc
  • Skype, Zoom and other, similar services
  • Universal Credit
  • Online GP services
  • YouTube

Please note that in order to make use of this service you need to have an internet connection and the relevant equipment. Digital Champions are cannot help anyone to secure earlier shopping delivery slots.

To refer yourself or someone else to this service, please email your name, telephone number and query to includeitmersey@seftoncvs.org.uk or call Lauren on 07860 846 605. A Digital Champion to call you back.

Include-IT Mersey is funded by The National Lottery Community Fund and European Social Fund.

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