Healthwatch Liverpool – Information and Project Officers (enquiry focused)

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2 full-time posts available: one is fixed term until 31 March 2023, the other is 12 months maternity cover
Hours: 35 hours p/w (job share considered)
Salary: £23,185
Location: Liverpool City Centre (although mostly home-based in the immediate future)

Healthwatch Liverpool is the independent champion for people using local health and social care services. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. People can also speak to us to find information about health and wellbeing services and activities available locally.

For many people you will be the first contact they have with Healthwatch so a key aspect of this role will be to promote the organisation by explaining our work and the ways of being involved in this. Our work is constantly evolving so the ability to adapt and pick-up new skills and approaches is essential.

Main Focus of Post

– To provide information and signposting to people, helping them get the most out of health and social care services in Liverpool
– To gain the views of the public in relation to their health and social care experiences
– Largely working in an office environment, talking to enquirers on the phone (due to the Coronavirus pandemic the post holder will be temporarily home based, responding to enquirers via telephone, email, text or post)

Contact details: To apply visit the Healthwatch website.

Closing date: 10 January 2021