PSS – Learning and Development Manager

Term: Permanent
Hours: 37hrs per week
Salary: £31,448 – £33,000 per annum depending on experience
Location: Liverpool (L5)

You’ll be working with the head of learning and development to build and deliver effective learning and development strategies that support the themes of the Big Plan. You’ll also develop the knowledge, skills and behaviours of our people and embed our values.

The learning and development manager will work collaboratively and strategically to help the organisation grow. You’ll support the development of the right knowledge, skills and behaviours to our people and empower staff to deliver an effective and efficient service in line with our Big Plan. The successful candidate will need to take a partnering approach and provide expertise in these areas of learning and development:

• Learning needs analysis – across the organisation – where needed or supporting conversations with operational managers to ensure their needs and requirements have been considered in the wider context.
• Taking into account a strategic approach to identifying learning opportunities that support our Big Plan and the learning and development team plan.
• Creating solutions that are cost-effective and use technology wisely if appropriate.
• Implementing and monitoring learning and development solutions.
• Evaluation of outcomes and reporting on return on investment.

This is a highly flexible role and needs someone who feels confident in working across the business, communicating effectively with colleagues of all levels and building and maintaining highly effective relationships with key stakeholders. You’ll need to think strategically and be energised by creativity. We need someone who is solutions-focused and supports us to deliver our services with our values in mind – big hearted, determined, genuine, and professional and open-minded.

A strong and broad IT working knowledge will be needed for this role including knowledge of the Microsoft Office suite. The ability to to support others to learn how to use new knowledge and skills across a wide range of learning technologies will be needed particularly the Learning Management System. This is not an ‘IT specialist’ role, but you would be expected to support the learning and development team to enhance learning through technology in the workplace.

The role will involve some management responsibilities including the day-to-day management of the learning and development team, action planning, one-to-one discussions and overseeing tasks and work. For the right person there is the potential to develop and progress into a more senior role.

Contact details: recruitment@pss.org.uk

Closing date: 5 July 2021

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