The Reader Vacancies – Head of Technology & Technology Manager

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Head of Technology

Based: Calderstones Park, Liverpool, 18
Salary: £27,000 – £35,000 per annum
Duration: Permanent
Reporting to: Chief Operating Officer and Director of Finance
Hours: 35 hours per week (some weekend support required)
Annual Leave: 30 days per year plus bank holidays
Deadline: Friday 13 September, 9am
As part of the award of National Lottery Funding, the digital infrastructure for the charity is being reviewed.

We are looking for a target-driven, motivated and focused leader to take responsibility for the IT Department and requirements of The Reader Group at this pivotal time of digital change. While this is being undertaken we need a dynamic individual who shares our values to be responsible for managing the staff, relationships and systems required to ensure that the technology supports the aims of the charity and businesses and enables growth, helping the charity achieve its vision.

Key Responsibilities

• Develop the IT Strategy for and architecture of the organisation in light of the current digital transformation work being undertaken within the organisation
• Lead and champion digital engagement at all levels across the organisation
• Manage the IT Team to help colleagues across the organisation troubleshoot technology issues and develop a training strategy to support self-help with basic computer technical issues
• Manage the IT budget to ensure that it is utilised effectively and the budget is not exceeded by year end
• Work with the People Team and Hub Managers to develop a strategy to ensure that the best available technology within budget restraints is available for volunteers
• Own the relationship with the technical agency following completion of the digital project, ensuring they are providing value for money in their on-going support
• Provide insight and leadership in all aspects of digital communications from user experience, content and optimisation, through to technical infrastructure

Technology Manager

Based: Calderstones Park, Liverpool, 18
Salary: £22,000 – £27,000 per annum
Duration: Permanent
Reporting to: Head of Technology
Hours: 35 hours per week (some weekend support required)
Annual Leave: 30 days per year plus bank holidays
Deadline: Monday 2nd September, 9am
As part of the award of National Lottery Funding, the digital infrastructure for the charity is being reviewed.

We are looking for a target-driven, motivated and focused individual to work with the Head of Technology to take responsibility for the IT Department and requirements of The Reader Group at this pivotal time of digital change.

Key Responsibilities

Under the strategic guidance of the Head of Technology, manage and work with the IT Team to:

• Deliver the IT and Digital Strategy
• Champion digital engagement at all levels across the organization
• Help colleagues across the organisation troubleshoot technology issues
• Maintain computer and mobile phone equipment (including servers) and keep equipment updated within the budget restraints
• Provide training to other employees on how to remedy basic computer technical issues
• Ensure software and hardware systems are installed where required, including new equipment, anti-virus programs, CRM programs and other tools
• Support volunteers through the Hub Managers and Hub Leaders to utilize the technology available, providing training courses where appropriate
• Manage the active directory to ensure it is kept up to date and the correct level of controls are in place to protect the organization
• Ensure that regular backups are taken of key systems

For further details and to apply for either post, click here to visit The Reader’s website.