The Women’s Organisation – Engagement & Client Relationship Officer

Posts available: 1.
Contract: Full-time.
Term: Permanent.
Salary: £20,000 – £22,000.
Hours per week: 37.5 hours.
Days per week: 5 days per week (Monday – Friday).
Reporting to: Engagement & Client Relationships Co-ordinator.
Location: Liverpool, L1 0AB.

The Women’s Organisation is a social enterprise that has for over a quarter of a century been driving the transformation of the business support ecosystem, to effectively support women who are starting and growing their own businesses in the Northwest of England, the wider UK and across the globe. They are continually developing an innovative portfolio of professional business advice, learning, seminars, workshops, accredited training, incubation, and consultancy services to help their clients meet their business ambitions in a rapidly changing world.

The power behind The Women’s Organisation is the people who work for it. They are expanding their diverse team of creative, ambitious, and talented people with a range of skills, knowledge, and aptitudes to meet their clients’ needs, both culturally and commercially. Come join a social business on a mission to build a more diverse, inclusive, and sustainable economy and world.

Is this you?

  • Are you an enthusiastic and friendly person who can build relationships and communicate with their clients, gathering information but also making them feel welcome?
  • Are you able to communicate effectively, verbally and in writing, with people from all walks of life, over the phone or online?
  • Are you good at multitasking and juggling several tasks on the go in a vibrant and active environment?
  • Do you like being a part of the Engagement and Client Relationships team dealing with administration and information gathering to make any event a success?

If the answer is yes, you may be a match.

The ideal candidate will be able to demonstrate excellent communication skills and have an approachable and friendly personality, attention to detail, IT skills (Microsoft Office, Outlook emails and calendar), and organisational and administrative skills.

They are looking for a new team member who can work in a positive and professional manner with their clients and express a good understanding of building rapport and creating a welcoming access point to their advice, training, and events.

You will be one of the team to connect with their customer while also making and answering the calls daily. You will be speaking to customers on what they need to provide to register and access advice, training and events.

You will also be providing administrative and team support to the wider Engagement and Client Relationship team, where excellent IT is required, such as working with Outlook emails and calendars, printing and scanning facilities, and typing or inputting on spreadsheets. As well as clerical skills such as record-keeping, and maintaining existing systems.

To read the full job description and to apply, please go to the Women’s Organisation website.

Contact Details: recruitment@thewo.org.uk / 0151 706 8111.

Deadline: 12 pm on Tuesday 14 June 2022.

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