Wednesday 16 November 2016, 10am-4pm – 151 Dale Street.
Volunteers are essential in helping many charities provide a quality service, but inevitably there will be times when problems arise. This workshop will help you to identify and deal with such issues.
During the course, you will:
- Identify the range of difficult volunteer issues that you may have to deal with
- Look at the difference between good and bad practice when dealing with particular issues
- Explore a range of techniques you can use including how to deal with dismissing volunteers
- Take a case study approach to explore techniques and come up with realistic solutions
This will be done in a supportive environment to address problems and come up with solutions enabling you to be more confident in dealing with them.
£85 charity/voluntary sector
£170 private/public sector