Waves of Hope Vacancy: Service User Engagement Co-ordinator

Salary: £21,962 per annum (equivalent SCP24 on the NJC payscale)
Hours: 35 hours per week
Contract: Fixed-term to June 2019

The Big Issue North facilitates the Service User Engagement programme within Waves of Hope – a Big Lottery funded project in Liverpool that aims to transform the landscape for people with multiple and complex needs including homelessness, reoffending, substance misuse and mental ill-health.

The project needs a Service User Engagement Co-ordinator with lived experience of homelessness, drug and alcohol misuse, mental health or the criminal justice system to manage the involvement of people with lived experiences in all aspects of Waves of Hope.

You will be responsible for recruitment, training and support of volunteers, ensuring meaningful involvement for people with lived experience in all stages of services including design, implementation and evaluation. You will maintain and ensure growing membership of service user groups, such as the Lived Experience Team, by promoting these with the Waves of Hope client group. You will work with a broad range of stakeholders including service users and existing agencies, at a local and strategic level.

Applications are particularly welcomed from people currently not in employment. This post is subject to enhanced DBS checks, however, content or criminal convictions will not be used as part of the interview selection process.

Go online for more information about the role or to download a job description, person specification and application form.

Completed application forms should be sent to simon.kweeday@biglifecentres.com. CVs will not be accepted.

Drop in sessions for applicants wishing to speak to a member of the team face to face about the role will be held on Thursday 1 March, 1-3.30pm; Friday 2 March, 11am-12.30pm; and Wednesday 7 March, 4-5.30pm at the Basement Advisory Service, Parr Street, Liverpool L1 4JN. Please ask for Darren Stockton or Heidi Clark on arrival.

Closing date: Friday 16 March 2018. Applications received after this time will not be considered
Interviews: Week commencing 26 March 2018

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