WIRED Vacancy: CRM Administration and Data Officer

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Salary: £18,750 per annum
Hours: Full time, 35 hours per week

Wirral-based charity WIRED is seeking to appoint a CRM Administration and Data Officer to lead on the organisations data entry and data management within a Microsoft Dynamics 365 CRM system, and also within Microsoft Access Databases.

WIRED provides a range of support services to carers and vulnerable individuals in Wirral, Liverpool, Knowsley and Warrington. The CRM Administration and Data Officer will be based in WIRED’s Birkenhead Resource Centre.

Applicants will need to be proficient in data entry and data management within both Microsoft Dynamics 365 Enterprise for Customer Service and also within Microsoft Access. The successful applicant will have strong operational skills in relation to data record template development and data report template development and production.

A further essential requirement of the role is proficiency in the use of Microsoft Publisher, Excel, Word, PowerPoint, Outlook and Office 365 and also the use of Facebook and website admin portals (updating the content of web pages). The ideal applicant will be working or have experience of working in a busy office-based customer service environment and dealing with members of the public via telephone.

Excellent verbal and written communication skills are a prerequisite of this role and valid full driving licence and access to a vehicle essential.

For more information, email ceo@wired.me.uk or telephone 0151 522 7990. Application packs can be downloaded directly from the WIRED website.

Closing date: Monday 29 January 2018, 1pm