Worried about a young person? Contact the See, Hear, Respond Partnership

Anyone who is worried about a child or young person, who is not supported by a statutory agency, can now refer them to a single response centre for England: the See, Hear, Respond Partnership.

You may be all to aware that the coronavirus pandemic means many children and young people are hidden from support services. Those same children are ones that could benefit from early support before they meet the statutory crisis threshold. They may be experiencing mental health difficulties, feeling lonely or isolated, be at risk of engaging in criminal activity, be at risk of exploitation, or be worried about returning to education in September. Children and young people in these situations can all be referred to the partnership.

With the help of a ¬£7m package of support from the Department for Education, the See, Hear, Respond Partnership is being managed by Barnardo’s. Its members include a wide range of national and local organisations, working together to identify and support those experiencing negative impacts on their health and wellbeing, as well as those at risk of harm.

See, Hear, Respond will contact every referral made to them, so no child is missed. They will then find a partner best placed to support the most isolated and at risk children in your area.

Young people will then receive help in one or more of four ways:

  • an online hub of support and information
  • online counselling and therapy
  • face-to-face support for those most affected and at risk
  • helping children and young people reintegrate back into school

You can refer any child or young person you are worried about, and who is not already supported by a statutory agency.

To do so, call 0800 157 7015 (open 9am to 9pm Monday to Friday, and 10am to 6pm at weekends) or complete a secure referral form via the Barnardos website.

If you have any queries in relation to the service or how to make a referral for a child or family you are working with, call the helpline detailed above (if calling from a mobile, select the North region).

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